The Financial and User Experience Effects of Online Game Fraud

Ben Medler

Abstract

Game companies have a stronger digital presence today than they had even half a decade ago, seeking to create larger, connected systems where players can play games, interact with other players and purchase content. With the raise of digital distribution services, micro-transactions, early access and downloadable content, game companies have direct lines to their players when it comes to delivering digital products. In turn, these direct lines means game companies become liable for and susceptible to nefarious actions that often plague other commercial entities, namely fraud.